1.11 An item I want is not in stock. Can I still order it? Or can you put me on a waitlist?

1003 views  May 18, 2019

Sorry - we generally do not accept back-orders for most out of stock items as lead times for unavailable items in our industry are notoriously fickle and unreliable. We also do not maintain any waiting lists.

In some cases, we may accept back-orders or pre-orders for items that we are confident will be available within a reasonable time (for example, only after they've been shipped by our supplier). In such cases, you will see a "Back Order" or "Pre -Order" button on the product page that you can use to order the item. However, you cannot sign up for an in-stock notification email from such pages so if you are not ready to place your back order yet, you will just need to check back on the item page regularly for availability.

So if a page states "Out of Stock", and you do not see an "Add to Cart" or "Back Order" button, then you cannot order or reserve that item. For such items, the best thing to do is to sign up from the item page to receive an automatic email notification when this item is available to order again.