4.2 How do I return an item? Where should I ship it?

1917 views  June 1, 2019
Returns should be sent to:
Agena Astro
13100 Alondra Blvd, Unit 106
Cerritos, CA 90703, USA
 
You do not need to include a copy of your original invoice or email correspondence with us, but please make sure that your name and order number are clearly listed somewhere on the inside or outside of the shipping box.
 
We suggest that items be securely packaged and insured for the full retail value, as we cannot responsible for lost or damaged packages. Please ship the package back preferably via USPS or UPS (Fedex is very unreliable in our area and we are not able to retrieve packages from their local distribution center if they do not deliver to us during our limited business hours). Please use a separate box to package the return item(s) in - please do not deface the original product box.