1.15 I placed an order but can't see it in my account. Why?

1003 views  May 18, 2019
If you wish to retain and view your order history, you must first create an account on our website (optional) and then log in before placing your order.

Many customers with accounts often forget to log in, check out anonymously as a guest, and then are unable to see the order in their account. In such cases, there is no way for us to reassign an order you placed as a guest back to your account. If you create an account when checking out for an order for the first time, that order will be linked to your account.