Short answer: Your package was shipped right after we notified you. It is with USPS despite the message you see, and it is en route. It should arrive shortly.
Long answer: Often, even a few days after we’ve shipped your order, USPS tracking may show something like:
"Shipping Label Created, USPS Awaiting Item"
or "Shipment Received, Package Acceptance Pending"
We ship all packages promptly after you receive the shipment notification email from us. We do not sit on your package for days on end as USPS tracking may incorrectly suggest. The messages above simply indicate that USPS missed the outbound scan on your package after getting it from us, and in such cases, tracking of the package will resume within a few days once the package reaches a distribution center at your end. This used to be rare but has now become commonplace since early 2019.
If you see the message "Shipping Label Created, USPS Awaiting Item," it means that we dropped off the package at our local post office but they forwarded it to the next point without scanning it. If you see the message "Shipment Received, Package Acceptance Pending," it means that our USPS carrier has picked up the packages from our warehouse ("Shipment Received"). However, a package is not considered to be "accepted" and in the USPS mail stream (even though the USPS mail carrier picked it up) until it is scanned at our local post office or distribution center, but they often miss the scan too, incorrectly leaving the tracking status as "Package Acceptance Pending."
Example:
Note that there is no tracking once our carrier picked up the packages on April 29, until it reached Texas on May 4.
April 29, 2019, 2:24 pm
Shipment Received, Package Acceptance Pending
CERRITOS, CA 90703
May 4, 2019, 3:04 pm
Arrived at Post Office
FRANKSTON, TX 75763
[2 other intermediate tracking steps tracked but not shown here]
May 5, 2019, 1:10 pm
Delivered, In/At Mailbox
FRANKSTON, TX 75763
Your item was delivered in or at the mailbox at 1:10 pm on May 6, 2019 in FRANKSTON, TX 75763.