3.6 What are my shipping choices?

1264 views  June 1, 2019
We offer US Postal Service (USPS) and UPS shipping options for international shipments. We do not use Fedex or DHL.
 
You will have the following choices with UPS:
 
* UPS Worldwide Expedited
* UPS Worldwide Saver

Sometimes, only one of the two methods above might be offered for your location. Please note that while UPS is faster and safer, they will always levy brokerage and customs fees which you will have to pay UPS directly when your shipment arrives in your country.

You will have the following choices with USPS:

* International First Class Mail
Delivery takes about 3-4 weeks after we ship your package. This can frequently take 4-6 weeks or more for several countries (8 weeks for Italy, Chile, and Argentina; 6-10 weeks for Russia and South Africa, 8-12 weeks for Brazil). THERE IS NO TRACKING OR TRACING/INQUIRY SERVICE FOR FIRST CLASS SHIPMENTS. Once your package ships, we can do nothing but wait until your package arrives. Please do not become impatient and contact us in 2-4 weeks if your package has not arrived. If you don't receive the package in 6-10 weeks, contact us and we will work with you to resolve the issue. If you don't want to take the risk of this delay, then DO NOT USE First Class mail - use Priority or Express shipping instead.

* International Priority Mail
Delivery takes 1 - 2 weeks after we ship your package. This can sometimes take 3-4 weeks to several countries. The USPS provides some basic tracking information for Priority shipping, but it is not as detailed as the tracking provided with the Priority Mail Express shipping option below.

* International Priority Mail Express (formerly called Express Mail)
Delivery usually takes 5-10 business days after we ship your package. You will receive a tracking number with which you can track your shipment in detail from USPS.com. 

Again, these delivery times are NOT guaranteed by the US Postal Service. The most common reason for delays is slow customs inspection and clearance in your country, and can sometimes be very long, even for Express mail packages. Upon shipping your order, delivery delays are beyond our control. Delays are quite common but losses are very rare, so your patience/co-operation will be greatly appreciated.
 
For USPS shipments, brokerage and/or customs duties will usually be assessed in your country. For more info, please see # 3.11 below.